Please read our Terms and Conditions
All Cakes made by bakemycake and Claire Blackburn are subject to the following terms and conditions;
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
All rights, including copyright, in this website are owned by or licensed to bakemycake.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
Ingredients
All our ingredients are of the highest quality. Our sponge cakes are made to be eaten on the day of the celebration.
All fruit cakes used contain nuts, or traces of nuts. The cakes are made in premises in which nuts are used, every effort is taken to keep ingredients separate however cakes may contain traces of nuts or nut oil.
Our cakes are not designed to be refrigerated and should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run.
Cake orders
We prefer two months notice when ordering a wedding cake or bride and groom topper and one month on all other celebration, corporate or cupcake orders, however we will accept short notice cakes subject to the availability of the date required.
Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by bakemycake as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo. Each detail is made by hand and may vary with each order or design.
Deposit
We require a deposit on placement of order for all cakes, which is deducted from the final balance payable.
Deposits are non-refundable and non-transferable.
50% of your balance, is payable two months prior to wedding date and the final balance payment is due one month prior to the wedding date.
Cancellations
Our cakes and other food products are made to order and personalised to your specifications, orders cannot be cancelled once the cake has been made. However, should you wish to change or cancel your order at any time please contact us and keep us informed of any changes and amendments to your details as soon as they happen by email.
Full payment of the cake balance is required if cancellation is within 1 month of the wedding date, all cancellations must be submitted in writing. On receipt of the cancellation you will be sent confirmation and information of any amounts due at the cancellation date.
Refunds
Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of bakemycake. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is adequate for the purpose for which it has been supplied.
Delivery
Cakes are to be collected from our premises at a prearranged time and date only.
Cakes will be delivered and set up subject to availability; any arrangements for delivery may be subject to change, however prior notice will be given where possible.
Delivery charges vary according to the delivery address and cannot be refunded.
Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale.
Publication
From time to time our designs are published in national wedding cake magazines and other publications, we reserve the right to use any image of a cake made by bakemycake for publication at a later date.